Me: “Is there anyone who can wrap some bread for a customer?” Another cashier has to come to give me a hand.įor the sake of good customer service, and to humor the man a little, I step into the kitchen, where my manager is up to her elbows in sandwiches and salads. There’s already a line practically going out the door behind him, along with our half-packed restaurant, to say nothing of the mountain of boxes for our future order. Me: “But there’s no one available to wrap these.
We can’t even sell the ribbon by itself anymore. I ring him up like usual.Ĭustomer: “Can I get these fancy-wrapped?”įor the record, customers can get their breads wrapped in cellophane and tied with pretty ribbon - for a charge, and when there’s someone around to do it, of course.įor obvious reasons, we stopped allowing customers to wrap their own stuff ages ago. A guy comes up to my register with a literal armful of said breads. Our breads are super-popular they sell like hotcakes around the holidays. On this particular day, we were hit hard with a busy lunch rush, and we have a GINORMOUS order for tomorrow, so we need all hands on deck.
As someone who’s worked in customer service for quite some time, entitled customers don’t surprise me anymore, though, to this day, I find myself asking, “What is freaking WRONG with you people?!”
0 kommentar(er)
